IBMi AS/400 Hardware Maintenance (iSeries) and Legacy Systems Support.

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IBMi AS/400 Service Level Agreements

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Renatis understands how critical it is to get live support, to get in touch with your technician when thing go wrong on your system.  We provide the highest quality hardware maintenance and support and go the extra mile to make sure you are covered and always in the loop.  We pride ourselves in our accessibility; to techs, managers, even leadership - directly.

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We take time to understand you, our customer to fully comprehend your needs and craft a custom Service Level Agreement designed for you.

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Extend the life of your IBM hardware well-beyond its IBM warranty and the IBM "End of Service" date. Renatis 24/7 maintenance will have you covered and deliver peace of mind and save you money.

 

Our global team of engineers provide on-site support within 4 hours, no matter where you’re located.  We take downtime seriously! Save up to 40% on maintenance costs and see why organizations choose Renatis us for their hardware maintenance needs.

 

In your customized agreement, you may require twenty extra cache batteries stocked on-site, or extra disk, or whatever.  We do that every day.

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• Our Home State of Texas

  • Texarkana​

  • Dallas / Fort Worth

  • Houston

  • San Antonio

  • Austin

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Midwest: Detroit, Grand Rapids, Cleveland, Cincinnati, Chicago, Indianapolis, Kansas City​

 

Southeast: Atlanta, Charlotte, Memphis, Kansas City, Jacksonville, Miami

 

Western:  Texas, Oklahoma City, Tulsa, Little Rock, Denver, Shreveport

 

• 24x7 Remote Support or 9 x 5 Remote Support Agreements - Global

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• Onsite Same-Day or Next Day Support Agreements

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• Stocked Parts on Customer Sites (Lockers)

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The impact of downtime is critical and significant with your IBM i / AS/400 system goes down. In addition to lost productivity, repair costs can come at a high price in terms of lost data, opportunities, sales, and reputation.

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Renatis can help with 20 years plus IBM i - AS/400 experience, including most having worked directly with IBM and IBM Business Partners.

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According to an in-depth survey conducted by technology market research firm IHS, Inc,  organizations can lose as much as USD100 million per year to downtime related to information and communications technology.

 

Through clear response target support contracts and standardized service-delivery metrics, Renatis can help you reduce the threat of hardware-related outages. Supporting faster resolution to IBM server related problems and failures. Our IBM Hardware Maintenance Services are designed to more quickly and efficiently repair your IBM hardware and get you up and running most effectively and efficiently with innovative solutions that help prevent outages and reuce its cost and duration should an AS/400 - IBM i outage occur.

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Send us a Rack Config for a complimentary support plan and quote!

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